Dorsett Melbourne

Reception staff were excellent (in particular Jamie and James). The room was spacious and the hotel ambience excellent. The duty manager dealt with a check in delay and cleanliness complaint we had very well.

Clean spacious room. Very friendly and helpful staff. The soaps and shower gels were briliant! Great location and generous breakfast. Very comfortable bed and all the towels you could possibly need!

I enjoyed EVERYTHING!, the hotel was incredible 10/10 , the space was very clean, beds were so comfy we had the best sleep of our lives, sometimes it was hard to get out of bed. The front reception was so beautiful, this hotel is well catered to all travellers including families, my partner and I enjoyed the Jin bar , the cocktails were exceptional! service at EVERY point of contact was great , we were lost finding our room and a friendly cleaner was very helpful to help us in the right direction, always so kind and helpful the staff in the morning making coffee were always smiling, attentive, happy and made the best coffees ever ! they even had delicious crossants and pastries in the morning by the Jin bar area. I was so surprised our rooms were ready early so we were able to check in abit earlier. There was also a cute mini arcade for big kids and younger kids pinball machines and the best was space invaders , Theres also a 24 hour drinks machine that makes matcha , protein shakes and coffee, nice facilities and my partner loves the gym there was a cute little bean bag area for the kids to watch tv. The hotel had a boutique feel, lighting was very calming and very luxurious. Location wise it was easy to walk to the train station and Close by shopping at The Spencer outlet which was soo good !

I got a free upgrade, which was lovely. I had asked for a quiet room and that was exactly what I got. Location was walkable to Southern Cross station (one of the reasons I picked it), even with a heavy suitcase. Only 5 - 10 mins walk to various areas of the CBD. I checked out early as had a train to catch, which was then cancelled so they kindly let me check back in to my room. Room was huge for one person (no complaints!), lovely bathroom. Very large and very comfortable bed. People working there were lovely. I didn't use the swimming pool and spa facilties so can't comment on them. Also, Ritz-Carlton is 1 min walk away and they have an amazing rooftop lounge and bar with incredible views.

It’s close to shops in the city. The hotel does have a fancy feel.